Terms of Service & Privacy Policy (Discovery Calls)

Last updated: 15 September 2021

This document only relates to the processing of personal data directly provided by you when you book discovery a call.

  • You do not have to give us any of your personal data in order to use most of the website. However, if you wish to contact us or book a discovery call, you will need to provide certain information.
  • If you do not agree to the following policy, please refrain from submitting your personal data to us.
  • Booking any appointments constitutes acceptance of these terms and policy.

Key definitions

  • “I,” “Me,” or “my refers to the coach, Anna Kelian.
  • “We,” “us,“ or “our refer to the business, Rise An Eagle.
  • “You”, “Your,” or “yours” refer to the person(s) using this website and the services offered.

Personal data

What personal data do we collect and how is it collected?

We only collect your personal information when you book a session.

  • We collect your first and last name and your email address to book the call
  • When you book a call, you will do so via a third-party service called Setmore. Setmore is GDPR compliant and you can request deletion of your information anytime by contacting the Coach.
  • We also use Teleport as our virtual conferencing tool. You do not need to download any apps to join our sessions with Teleport. You will be able to join directly from your browser. If you prefer to use Zoom, please make sure to mention that in the commects section of the booking form and I will provide a Zoom link to you.
  • Please make sure to read Setmore and Teleports's privacy policies before booking a session:
    Privacy Policy | Setmore
    Privacy And Policy | Teleport

How do we use your data?

  • We will only use the email you provide when booking a call to contact you about the call itself.
  • We do not use your information for any other purposes

What are your data protection rights?

You can choose to create an account to easily book calls, however that's not necessary. If you do create an account, you can ask us to:

  • rectify any incorrect information in your account
  • delete your account and all your data

Service

Session purpose

During this session:

  1. I will ask you what inspired you to book a Self-Discovery Call
  2. I will also discuss with you your future goals
  3. The call will NOT be recorded
  4. You have the right to talk openly and candidly during the call
  5. I will not coach nor consult on this call. The purpose of this call is for you to learn more about my services. You may also choose to purchase any of my services during this call.
  6. It is your sole responsibility to decide whether to follow any recommendation made during the session by me. And we do not accept any liability for the outcome of any decisions you chooses to make.


Fees of Discovery Calls

  • At the moment, there are no fees when booking any discovery calls with Anna Kelian.
  • You will NOT need to provide any payment details when you book a discovery call

Confidentiality of sessions

  • Personal information or business information provided to the Company by the client while booking a Discovery Call or during the session will be treated as confidential. This information will not be disclosed to a third party without the client’s prior permission unless where required by law.

  • The calls will not be recorded

Cancelation & rescheduling of sessions

  • You can cancel or reschedule a call from within the email you receive as a confirmation of the booking.
  • In exceptional circumstances, we may need to reschedule a session; in these circumstances, I will reach out to you to provide a mutually satisfactory alternative appointment within the our working hours.

  • If you do not show up on the call within five minutes of the scheduled session time, I will send an email reminder to the email address you provided when booking the call. If you do not join the call within five minutes of that reminder email,  the session will be treated as a 'no-show' and the cancellation policy is activated.
  • If you are late to the call or session, the time missed will be deducted from the session, and the session will end at its scheduled time. If I'm late for the session for any exceptional reason, the session will extend past the scheduled time to cover the time missed.

Privacy policies of other websites

The Rise An Eagle website may contain links to other websites and social platforms. This privacy policy applies only to our website, so if you click a link within our website that takes you to an external website, you should read their privacy policy.

How to contact us

If you have any questions about this document, please do not hesitate to contact us.

Back to RiseAnEagle.com